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Portfolio

Social Media — Farmers Insurance

As Employer Brand Manager at Farmers Insurance, I lead the strategy and execution of the Talent Brand’s social presence across TikTok, Instagram, and LinkedIn, transforming social media into a core driver of recruitment, engagement, and employee pride. These channels bring Farmers’ People Value Proposition to life, offering an authentic, inside-out view of culture that resonates with candidates and employees alike.

Since launching and scaling these platforms in 2019, I’ve owned the employer brand social ecosystem end to end: channel strategy, creative direction, content development, community management, social listening, analytics, and executive reporting. Through close partnership with senior leaders and cross‑functional teams, I align voice, visuals, and messaging to translate business and talent priorities into campaigns that build relevance, scale, and enduring brand equity.

Impact and Business Outcomes

  • 92% of new hires say Farmers’ employer brand social channels gave them a strong, authentic understanding of company culture.

  • 83% of new hires report that employer brand social content enticed them to apply and/or join the organization.

  • 78% of new hires were already familiar with Farmers’ employer brand and values before joining, demonstrating strong pre‑hire brand recognition.

  • 3M+ annual impressions across LinkedIn, Instagram, and TikTok, driving sustained visibility and relevance.

  • 22% average engagement rate, signaling meaningful audience connection.

  • 10–25% applicant‑volume lifts, reinforcing social media as a strategic talent acquisition driver.

TikTok

Role: Founder and sole owner of @ThisIsFarmers TikTok Channel. Responsible for channel strategy, content creation, analytics, calendar management, curation, and community management. 
 

Goals

  • Reposition Farmers as a modern, forward-thinking employer.

  • Attract younger and highly engaged talent through authentic storytelling.

  • Expand reach and applicant awareness with no paid budget.

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Strategy

  • Leverage TikTok's native trends and culture while staying true to
    the Talent Brand.

  • Focus content primarily on Talent Acquisition, supported by
    culture and trends. 

  • Build trust through inside-out, employee-driven storytelling.

  • Define three content pillars: Talent Acquisition, People and
    Culture, and TikTok Trends.

     

Tactics

  • Launched Farmers' first TikTok account.

  • Researched trends, developed creative strategy, produced content, and analyzed performance solo.

  • Added Farmers to the conversations that were already happening on TikTok.

  • Iterated strategy using platform-specific insights and audience behavior.
     

Results

  • Attracted a younger, highly engaged applicant audience.

  • Increased applicant volume through organic "For You Page" discovery.

  • Improved candidate experience through clearer role expectations.

  • Increased significant growth in social media presence.

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Instagram

Talent Tuesday Series

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Role: Founder and sole owner of @ThisIsFarmers Instagram Channel. Responsible for channel strategy, content creation, analytics, calendar management, curation, and community management. 
 

Goals

  • Give Farmers a dedicated space to showcase culture, people, and values.

  • Support Talent Acquisition through organic, employer-focused storytelling.

  • Build long-term brand affinity with prospective and current employees.

Strategy

  • Separate consumer and employer messaging to avoid audience dilution.

  • Balance feed storytelling with high-impact, time-sensitive stories.

  • Center content on inclusion, belonging, culture, corporate social
    responsibility, and meaningful employee moments.

      

Tactics

  • Built and executed a fully organic Instagram strategy.

  • Developed five content pillars: People & Culture; Corporate Citizenship; Jobs, Awards, and Benefits; Technology and Innovation; Insurance.

  • Launched Talent Tuesday, a weekly stories campaign highlighting open roles.

  • Produced campaigns including ERG highlights, employee spotlights, and volunteer events.

  • Managed community engagement, listening, analytics, and reporting.
     

Results

  • Increased candidate mentions of Instagram as a pre-application touchpoint.

  • Strengthened employer brand visibility and engagement.

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LinkedIn

Role: Employer Brand and Social Strategy Lead for Farmers Insurance's enterprise LinkedIn presence. 
 

Goals

  • Transform LinkedIn into a high-performing recruitment and engagement channel.

  • Establish a strong, professional Employer Brand presence.

  • Drive visibility to open roles and the heart and soul of Farmers.

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Strategy

  • Elevate tone and visuals to meet LinkedIn's professional expectations.

  • Leverage employee advocacy to amplify reach.

  • Serve multiple audiences (prospective candidates, employees,
    consumers, and agents) through clear, structured content pillars.

     

Tactics

  • Introduced consistent cadence, cohesive visuals, and active community engagement.

  • Defined five content pillars: People & Culture; Corporate Citizenship; Jobs, Awards, and Benefits; PR and marketing; Insurance.

  • Developed shareable content to empower employees as brand advocates.

  • Partnered with PR, Marketing, Communications, and Distribution teams for alignment.
     

Results

  • LinkedIn became a top driver of applicant awareness and engagement.

  • Elevated Farmers' reputation as an employer of choice.

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Social Media Toolkit

LinkedIn Header Images

Offer Accepted Images

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Brag Badges

Role: Employer Brand Manager who conceptualized and led the end‑to‑end strategy for an employee social media toolkit.

Goals

  • Increase employer brand credibility by shifting storytelling from corporate channels to employee voices.

  • Make it easy and safe for employees to share career milestones and achievements on social media.

  • Expand organic reach to passive candidates through employee networks.

  • Strengthen employee pride, engagement, and advocacy across the organization.

  • Support higher‑quality, better‑aligned candidate pipelines and referrals.

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Strategy

  • Leverage employee‑led storytelling to humanize the employer brand and build trust through authenticity.

  • Create a scalable, always‑on social presence powered by employees.

  • Reduce friction and uncertainty around social posting by providing branded, legally approved assets.

  • Reinforce equity in visibility by giving all employees access to the same high‑quality tools.

  • Recognize both traditional performance (sales) and non‑traditional contributions (ERG leadership).
     

Tactics

  • Developed a centralized social media toolkit housed on the onboarding site and accessible to both new hires and current employees.

  • Created branded LinkedIn headers to help employees visually connect their personal brand back to the organization.

  • Designed “Offer Accepted” images with legally approved caption language so new hires could confidently share milestones.

  • Launched brag badges for ERG leaders to recognize community leadership and impact beyond formal job duties.

  • Created brag badges for top sales producers, enabling individuals to celebrate personal success and leaders to highlight team wins.

  • Enabled multi‑channel use of assets, including LinkedIn profiles, personal social channels, and email signatures.
     

Results

  • Increased authenticity and trust in employer brand messaging by amplifying real employee voices.

  • Extended employer brand reach organically through employees’ diverse and expansive personal networks.

  • Improved candidate self‑selection and cultural alignment through transparent and employee‑driven content.

  • Strengthened referral impact by keeping the employer brand top‑of‑mind within employee networks.

  • Boosted employee engagement and pride by visibly recognizing achievements and leadership contributions.

  • Established a scalable and sustainable employer brand model that reduced reliance on paid media and one‑off campaigns.

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